Hospitality

Hospitality Solutions

Help Your Team Respond to Guest Needs

A room readiness question, a maintenance request or a change to an event schedule can involve several departments. WAVE PTX helps hotel, resort and venue teams coordinate those details through push-to-talk communication.

Connect the front desk, housekeeping, engineering, food and beverage, security and transportation teams. Create department workgroups for routine activity and shared groups for coordination across the property.

Choose Devices Around Each Role

TLK25 wearable devices suit guest-facing staff who need discreet communication through an earpiece. Their compact form helps front desk and event personnel stay connected while attending to guests. Choose Wi-Fi-only or LTE and Wi-Fi connectivity to match the working area.

The Motorola Solutions TLK200 provides a dedicated handheld option for engineering, security, grounds and back-of-house supervisors. Noise suppression helps with voice communication around busy service areas and equipment. Add compatible earpieces or remote speaker microphones according to the job.

Coordinate Service Across the Property

  • Confirm room readiness with housekeeping before directing a guest upstairs.
  • Assign engineering requests and update the front desk on progress.
  • Coordinate banquet setup, catering changes and event support.
  • Request security assistance and share shuttle pickup changes.

Stay Connected Beyond the Lobby

TLK150 mobile radios connect equipped shuttles and service vehicles. Managers using the WAVE PTX Mobile App can reach authorized workgroups from compatible smartphones, including when they are off property with supported connectivity.

WAVE PTX Dispatch helps a central team coordinate multiple locations. If a property already uses a compatible MOTOTRBO system, an interoperability solution can bring selected users into shared communications.

Support Staff Working Alone

Optional SafeGuard features on supported devices can strengthen alerting for housekeeping, engineering and security personnel. Plan alert monitoring and response procedures alongside device selection. Precise indoor location requires additional compatible technology and configuration.

Review guest floors, service areas, parking facilities and shuttle routes when assessing cellular and Wi-Fi coverage.

Plan Communications Around Your Guest Experience

Discuss your property layout and departments to find a practical mix of wearables, handheld radios, vehicle radios and applications.

Explore TLK25 Wearables Explore TLK200 Radios Discuss Your Property

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